To ensure the safety, precision and performance of our products we will no longer offer servicing for equipment manufactured over 15 years ago, from here on referred to as 'Old Models'
We may at our discretion accept special requests**
to repair Old Models, however the following conditions will apply:
The repair cost will be higher for Old Models than our standard repair costs
The repair turnaround time will be longer for Old Models than the standard time
We cannot guarantee 'as new' performance of your equipment after repair
Our standard 6 month warranty on repairs will not apply
Electrical equipment over 15 years from date of manufacture will not be accepted for repair on safety grounds
Narishige continuously develop new versions of our products, improving function, performance and ease-of-use. When your Narishige product nears end-of-support, we strongly recommend purchasing a current replacement model as a reliable investment for the future.
Please contact us
regarding upgrade options for your current equipment.
How old is my equipment?
The first two digits in the serial number of your product indicate the year of manufacture. For example 87
6543 indicates that your equipment was manufactured in 1987
5678 indicates that your equipment was manufactured in 2004